When starting a new job, a new promotion or taking on more responsibility, it is important to think about what your employer will expect of you, but also to think about what you expect of your employer. It is often the case that employees and employers have different expectations, but it is important that the expectations of both sides are met. Mis-aligned expectations is one of the most common causes of conflict within an organisation, resulting in workplace disengagement, poor morale and a decrease in motivation and productivity. The employment relationship and working environment within a company is much less likely to be damaged if managers and their team engage in two-way conversation, are open about what is expected of them and address any issues.
In line with this, we have highlighted some of the most common expectations of both employers and employees within an organisation.
One of the expectations that most employees have when starting a new role is to have a clear progression pathway. Having clear goals and objectives to work towards and knowing what potential promotion opportunities are available helps to increase motivation levels, improve work ethic and ultimately enhance productivity. Therefore, outlining clear pathways to progression for each individual employee would benefit both the employee and the employer.
Following on from this, another common expectation of employees who are starting a new job, is that they receive the correct training to ensure they can do the job to a high standard. Even if someone has a lot of experience in a similar role and in the industry, every job is different, and they will not be used to the company processes and the way the business functions. Employees do not want to feel inundated or overwhelmed in their new role, as this can lead to low morale and productivity which could have a negative affect on the rest of the team. On top of this, employees also expect to be given additional opportunities to receive further training in order to develop their skill set, take on more responsibilities and progress their career. As a result, employees will feel more valued and more of an asset to the team and the company.
It is also a common expectation to receive regular feedback on performance. Whether it is positive or negative it is important that employees know what they are doing well and any areas for improvement. Whether it is recognition of good ideas, constructive criticism or receiving monetary rewards for high performance levels, any form of feedback is good for employee development. As a result, employees will feel more appreciated, motivated and productivity will increase.
Employers expect their employees to always perform at peak level, raising the bar as they go and occasionally going the extra mile for the good of the company. Effectively, the employer wants to feel like they are getting enough productivity from their employees to match the salary they are being paid. However, employees are also expected to step-up and work extra hours when required in order to meet deadlines and provide good customer service, demonstrating loyalty to the company.
One of the most important things employers look for in their staff is that they consistently show enthusiasm and determination to do well in their job role and an overall hunger to learn and develop. An employer wants to believe that it is more than just a job to their employees and that they genuinely care about the company and how it performs.
Additionally, employers expect their workforce to always uphold the company’s reputation when representing the business, adhering to company core values and showing loyalty to the organisation. Employers tend to live and breathe their company’s values and they need to be able to trust that their employees will do the same. Ultimately, the employer needs to be able to rely on their staff and be confident that they will give off the right impression of the business.
At CDS Recruitment, we offer specialist training programmes within the Engineering, Manufacturing, Warehousing and Renewable Energy sectors. In 2018, we were awarded centre approval with NCFE and CACHE and have extended our accredited courses to include lean management, business improvement techniques, IAG (Information, Advice or Guidance) and team leading/management.